Account Admins can now activate and manage access to General Coach and Coach in Engage directly within the platform. This update gives customers full control over when and how they roll out Coach, making setup faster and easier than ever.

What’s New:

• Activate or deactivate General Coach in just a few clicks
• Manage access for Coach in Engage ahead of GA on 22 October
• Provision access for everyone or a pilot group of up to 200 users per Coach module
• Enjoy true self-service, no waiting for manual activation

This release empowers customers to move at their own pace while laying the groundwork for a wider rollout of Coach across the platform.

Learn how to manage AI Coach access

The Employee Directory just got a major upgrade, making it easier and faster to find and connect with your colleagues across the organization.

What’s New:

• Fresh new design with a smoother, more intuitive experience
• Improved search and mobile-friendly layout for easy access on any device
• Each employee now has a shareable profile URL

Learn more about our Employee Directory

You can now keep track of what matters most in your 1-on-1s with flexible, private bookmarks, making it easier to revisit key topics, notes, and actions anytime.

What’s New:

• You can now bookmark any topic, note, or action (previously limited to Highlights and Challenges).
• All bookmarks are private to you for personal reference.
• A new Bookmarks tab has been added to your 1-on-1 conversation view for quick access.
• Bookmarks are visible in both the conversation view and the Employee Profile.

Learn more in our 1-on-1s guide.

Leader-Based Reports (LBR) are now available for organizations with up to 75,000 employees! This update makes reporting more reliable and helps leaders access up-to-date survey results across even the largest teams.

What’s New:

• More reliable and accurate reports for all customers
• LBR now supports organizations up to 75k employees (previously 15k)
• Dramatically faster hierarchy updates

For more details, check out our Leader-Based Reports article.

We’re excited to give you more control over survey notifications! Now, you can customise notifications for Microsoft Teams and Slack from a single, unified page, making communication more consistent and aligned with your organisation’s voice.

What’s New:

• Unified Customisation: Tailor notifications for Teams and Slack in one interface.
• Applies to All Survey Types: Works with Engagement, Experience, and Effectiveness surveys.
• Familiar Experience: Slack customisation stays the same for existing users, so there’s no learning curve.

Learn more: Customize Your Survey Communications

We’re excited to announce three new Effectiveness templates designed to give you more flexibility in gathering targeted feedback. These updates help teams get insights faster, support better coaching, and make feedback cycles more actionable.

What’s New:

• Manager 360: A 360 survey focused on manager skills like coaching, accountability, and inclusion, perfect for bridging Leadership and Individual 360s.
• Feedback 360 (Pulse): A lightweight, qualitative-only survey for rapid, open-text feedback.
• Manager 180 (Pulse): A shorter, pulse-style version of Manager 180 with the most impactful questions for more frequent check-ins.

Learn more: Support Guide: Effectiveness Templates Overview

Career Path Role Comparisons are now available for our Australian customers, making it easier to explore and compare roles side-by-side in Career Paths. With clear insights into similarities and differences between roles, you can plan promotions, lateral moves, or new career directions with confidence.

What’s New:

• Side-by-side role comparison view with shared, differing, and unique competencies
• New full-page role view with role description, competencies, and expectations
• AI-generated summaries that highlight overlaps and key differences

Learn how to use Career Path Role Comparisons

AI Highlights and Opportunities are now generally available in Performance Review Cycles. This feature surfaces key themes from employee feedback so managers can spend less time searching through past inputs and more time focusing on meaningful conversations.

What’s New:

• Available in Manager Reviews within Performance Review Cycles
• Admins can toggle the feature on in AI settings
• Managers can set the timeframe of feedback to include
• Supported data sources: Self Reflections, Past Manager Reviews, Peer Feedback, Upward Feedback, and Shoutouts

Learn how to use AI Highlights and Opportunities

Development Cycles are here in Early Access, making development planning in the Develop module more structured, transparent, and actionable. With cycles, you can set clear timelines, boost accountability, and help employees stay engaged with their Individual Development Plans.

What’s New

• Create development cycles with start and end dates
• Target specific employee cohorts
• Automate reminders at key milestones
• Track participation and completion with live reporting

Learn more: Read the Admin Rollout Guide for Development Cycles and Launch a Development Cycle – Step-by-Step Guide

Bulk Goal Management lets admins update multiple goals at once, saving time and keeping goals up to date when teams change or priorities shift. No more updating goals one by one, take action in just a few clicks.

What’s New

• Archive multiple goals at once – Remove outdated or irrelevant goals quickly.
• Reassign group goals – Move goals to a new group after team changes.

See the full guide on Bulk Goal Management